Returns & Exchanges
At Cyrusher, we want you to ride with confidence; if you are not entirely satisfied with your purchase, we offer a 15-day return window for unused items in their original packaging. Our goal is to ensure every rider finds the perfect gear for their next adventure while maintaining a seamless exchange process.
Return Process
- 1.Initiate Your Request
Contact our dedicated support team within 15 days of delivery with your order number and reason for return to receive a Return Merchandise Authorization (RMA).
- 2.Prepare the Package
Securely pack the item in its original factory box, including all batteries, chargers, manuals, and tools to ensure the product remains protected during transit.
- 3.Ship to Cyrusher
Affix the provided shipping label or use a tracked carrier to send the item back to our designated service center for a detailed quality inspection.
- 4.Inspection and Refund
Once our technicians verify the item's condition, we will process your refund or exchange within 7-10 business days, credited back to your original payment method.